ICT technician
Also known as: ICT technicians, IT engineer, computer operator, IT technician, ICT engineer
About this occupation
ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).
Essential skills and knowledge
- procurement of ICT network equipment
- repair ICT devices
- keep up to date on product knowledge
- implement ICT recovery system
- maintain ICT system
- maintain ICT server
- ICT network cable limitations
- operate private branch exchange
- ICT network routing
- perform backups
- manage email hosting service
- use precision tools
Typical tasks and preparation
From the related US occupation profile Computer Network Support Specialists (O*NET 15-1231.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Typical education (US)
- Bachelor's Degree
- Preparation
- Job Zone 4 of 5
- Interests
- Conventional, Investigative, Realistic
Top skills: Critical Thinking, Active Listening, Reading Comprehension, Judgment and Decision Making, Speaking, Active Learning
US median pay: US$76,220 a year (2025), 146,190 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- Computer StudiesO*NET: Computers and ElectronicsExtremely important (5.0)
- English or Literature in EnglishO*NET: English LanguageImportant (3.3)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.1)
- Design and TechnologyO*NET: Design + Engineering and TechnologyImportant (3.0)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone Four: Considerable Preparation Needed
- Most common education (US)
- Bachelor's Degree
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Computer Network Architects
- Network and Computer Systems Administrators
- Computer User Support Specialists
- Computer Systems Engineers/Architects
- Information Security Engineers
- Information Security Analysts
- Telecommunications Engineering Specialists
- Computer Systems Analysts
- Database Administrators
- Telecommunications Equipment Installers and Repairers, Except Line Installers
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.