ATM repair technician
Also known as: cashpoint repair technician, automatic teller machine repair technician, cash machine repair technician, automated teller machine repair technician, ATM servicer
About this occupation
ATM repair technicians install, diagnose, maintain and repair automatic teller machines. They travel to their clients' location to provide their services. ATM repair technicians use hand tools and software to fix malfunctioning money distributors.
Essential skills and knowledge
- security threats
- ATM systems
- apply company policies
- provide customer follow-up services
- create solutions to problems
- troubleshoot
- repair equipment on site
- mechanical tools
- lift heavy weights
- perform test run
- identify security threats
- perform maintenance on installed equipment
Typical tasks and preparation
From the related US occupation profile Computer, Automated Teller, and Office Machine Repairers (O*NET 49-2011.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reassemble machines after making repairs or replacing parts.
- Advise customers concerning equipment operation, maintenance, or programming.
- Maintain parts inventories and order any additional parts needed for repairs.
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Preparation
- Job Zone 2 of 5
- Interests
- Realistic, Conventional, Investigative
Top skills: Active Listening, Repairing, Critical Thinking, Complex Problem Solving, Troubleshooting, Speaking
US median pay: US$47,810 a year (2025), 65,600 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- Computer StudiesO*NET: Computers and ElectronicsExtremely important (4.5)
- MetalworkO*NET: MechanicalVery important (4.1)
- English or Literature in EnglishO*NET: English LanguageVery important (3.9)
- Media StudiesO*NET: Communications and MediaVery important (3.6)
- Design and TechnologyO*NET: Design + Engineering and TechnologyImportant (3.3)
- Mathematics or StatisticsO*NET: MathematicsImportant (3.2)
- Technical DrawingO*NET: DesignImportant (3.0)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
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- Telecommunications Equipment Installers and Repairers, Except Line Installers
- Electrical and Electronic Engineering Technologists and Technicians
- Coin, Vending, and Amusement Machine Servicers and Repairers
- Electromechanical Equipment Assemblers
- Computer User Support Specialists
- Robotics Technicians
- Electrical and Electronics Installers and Repairers, Transportation Equipment
- Industrial Machinery Mechanics
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.