Toilet attendant
Also known as: rest room cleaner, lavatory attendant, restroom cleaner, washroom attendant, powder room attendant, restroom attendant
About this occupation
Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations.
Essential skills and knowledge
- personal protective equipment
- maintain the cleanliness of the toilet facilities
- manage routine waste
- complete report sheets of activity
- inform on toilet facilities malfunctions
- maintain inventory of cleaning supplies
- restock toilet facilities' supplies
- cleaning industry health and safety measures
- maintain customer service
- maintain cleaning equipment
- clean glass surfaces
Typical tasks and preparation
From the related US occupation profile Locker Room, Coatroom, and Dressing Room Attendants (O*NET 39-3093.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Clean facilities such as floors or locker rooms.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Collect soiled linen or clothing for laundering.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Typical education (US)
- High School Diploma or the equivalent (such as a GED)
- Preparation
- Job Zone 2 of 5
- Interests
- Conventional, Realistic, Social
Top skills: Service Orientation, Active Listening, Speaking, Social Perceptiveness, Reading Comprehension, Monitoring
US median pay: US$36,300 a year (2025), 15,560 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageVery important (4.2)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.1)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Most common education (US)
- High School Diploma or the equivalent (such as a GED)
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Hotel, Motel, and Resort Desk Clerks
- Concierges
- Food Servers, Nonrestaurant
- Baggage Porters and Bellhops
- Counter and Rental Clerks
- Passenger Attendants
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
- Parking Attendants
- Waiters and Waitresses
- Retail Salespersons
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.