Hotel porter
Also known as: carrier, baggage carrier, bellhop, bellman, bellboy, porter
About this occupation
Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Essential skills and knowledge
- greet guests
- handle guest luggage
- comply with food safety and hygiene
- assist clients with special needs
- maintain customer service
- handle delivered packages
Typical tasks and preparation
From the related US occupation profile Baggage Porters and Bellhops (O*NET 39-6011.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Typical education (US)
- Less than a High School Diploma
- Preparation
- Job Zone 2 of 5
- Interests
- Realistic, Conventional, Social
Top skills: Service Orientation, Active Listening, Speaking, Critical Thinking, Coordination, Reading Comprehension
US median pay: US$37,080 a year (2025), 28,510 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageVery important (3.7)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Most common education (US)
- Less than a High School Diploma
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Concierges
- Passenger Attendants
- Reservation and Transportation Ticket Agents and Travel Clerks
- Parking Attendants
- Hotel, Motel, and Resort Desk Clerks
- Flight Attendants
- Locker Room, Coatroom, and Dressing Room Attendants
- Counter and Rental Clerks
- Transportation Security Screeners
- Couriers and Messengers
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.