Cloak room attendant
Also known as: cloakroom attendant, special event worker, event staff worker, nightclub worker, checkroom attendant, cloak room assistant
About this occupation
Cloak room attendants ensure that clients' coats and bags are safely deposited within the cloak room. They interact with clients to receive their articles, exchange tickets for their corresponding items, and return them to their owners. They might assist with requests and complaints.
Essential skills and knowledge
- maintain cleanliness in the cloak room
- manage lost and found articles
- tend to clients' personal items
- greet guests
- allocate numbers to clients' belongings
- communicate with customers
- maintain customer service
Typical tasks and preparation
From the related US occupation profile Locker Room, Coatroom, and Dressing Room Attendants (O*NET 39-3093.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Clean facilities such as floors or locker rooms.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Collect soiled linen or clothing for laundering.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Typical education (US)
- High School Diploma or the equivalent (such as a GED)
- Preparation
- Job Zone 2 of 5
- Interests
- Conventional, Realistic, Social
Top skills: Service Orientation, Active Listening, Speaking, Social Perceptiveness, Reading Comprehension, Monitoring
US median pay: US$36,300 a year (2025), 15,560 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageVery important (4.2)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.1)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Most common education (US)
- High School Diploma or the equivalent (such as a GED)
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Hotel, Motel, and Resort Desk Clerks
- Concierges
- Food Servers, Nonrestaurant
- Baggage Porters and Bellhops
- Counter and Rental Clerks
- Passenger Attendants
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
- Parking Attendants
- Waiters and Waitresses
- Retail Salespersons
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.