Accommodation manager
Also known as: hotel general manager, restaurant manager, coffee shop manager, hotel manager, hospitality establishment director, youth hostel manager
About this occupation
Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.
Essential skills and knowledge
- create annual marketing budget
- manage budgets
- monitor company policy
- build business relationships
- manage health and safety standards
- manage hospitality revenue
- implement sales strategies
- manage staff
- create solutions to problems
- set health, hygiene, safety and security standards
- handle financial transactions
- implement marketing strategies
Typical tasks and preparation
From the related US occupation profile Lodging Managers (O*NET 11-9081.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Typical education (US)
- Bachelor's Degree
- Preparation
- Job Zone 4 of 5
- Interests
- Enterprising, Conventional, Social
Top skills: Active Listening, Service Orientation, Speaking, Social Perceptiveness, Management of Personnel Resources, Reading Comprehension
US median pay: US$69,250 a year (2025), 42,620 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageExtremely important (4.7)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementExtremely important (4.7)
- Mathematics or StatisticsO*NET: MathematicsVery important (4.3)
- Computer StudiesO*NET: Computers and ElectronicsVery important (4.1)
- Economics or AccountingO*NET: Economics and AccountingVery important (4.0)
- Media StudiesO*NET: Communications and MediaVery important (3.6)
- PsychologyO*NET: PsychologyImportant (3.4)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone Four: Considerable Preparation Needed
- Most common education (US)
- Bachelor's Degree
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Hotel, Motel, and Resort Desk Clerks
- Concierges
- Property, Real Estate, and Community Association Managers
- Facilities Managers
- Spa Managers
- First-Line Supervisors of Personal Service Workers
- Entertainment and Recreation Managers, Except Gambling
- General and Operations Managers
- Administrative Services Managers
- Meeting, Convention, and Event Planners
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.