Quick service restaurant crew member
Also known as: snack maker, fast food worker, quick service crew member, fast food crew member, fast-food crew member, pancakes maker
About this occupation
Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
Essential skills and knowledge
- upsell products
- check deliveries on receipt
- take food and beverage orders from customers
- dispose waste
- prepare ready-made dishes
- maintain customer service
- execute opening and closing procedures
- work in a hospitality team
- process payments
- comply with food safety and hygiene
- clean surfaces
- prepare orders
Typical tasks and preparation
From the related US occupation profile Cooks, Fast Food (O*NET 35-2011.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Operate large-volume cooking equipment, such as grills, deep-fat fryers, or griddles.
- Take food and drink orders and receive payment from customers.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Preparation
- Job Zone 2 of 5
- Interests
- Realistic, Conventional, Enterprising
Top skills: Service Orientation, Active Listening, Speaking, Reading Comprehension, Coordination, Critical Thinking
US median pay: US$30,890 a year (2025), 641,070 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- Agriculture or Foods and NutritionO*NET: Food ProductionVery important (3.8)
- English or Literature in EnglishO*NET: English LanguageImportant (3.3)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Cooks, Short Order
- Cooks, Restaurant
- Food Preparation Workers
- Bakers
- Cooks, Institution and Cafeteria
- Fast Food and Counter Workers
- Butchers and Meat Cutters
- Food Cooking Machine Operators and Tenders
- Baristas
- Food Batchmakers
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.