Membership administrator
Also known as: regional membership administrator, membership sales administrator, administrative support officer, membership and subscription administrator, membership officer, account administrator
About this occupation
Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.
A specialisation of office clerk.
Essential skills and knowledge
- manage membership database
- perform office routine activities
- complete membership administration
- provide membership service
- sales strategies
- manage members
- customer service
- recruit members
- develop professional network
- use communication techniques
- execute administration
Typical tasks and preparation
From the related US occupation profile Office Clerks, General (O*NET 43-9061.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Review files, records, and other documents to obtain information to respond to requests.
- Typical education (US)
- High School Diploma or the equivalent (such as a GED)
- Preparation
- Job Zone 2 of 5
- Interests
- Conventional, Enterprising, Social
Top skills: Reading Comprehension, Active Listening, Speaking, Writing, Critical Thinking, Social Perceptiveness
US median pay: US$45,010 a year (2025), 2,464,940 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageVery important (3.8)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.0)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Most common education (US)
- High School Diploma or the equivalent (such as a GED)
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- File Clerks
- Receptionists and Information Clerks
- Administrative Services Managers
- Medical Secretaries and Administrative Assistants
- Correspondence Clerks
- First-Line Supervisors of Office and Administrative Support Workers
- Executive Secretaries and Executive Administrative Assistants
- Switchboard Operators, Including Answering Service
- Billing and Posting Clerks
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.